Fusion Support

The service provided by our support team is integral to the success of our business.  We want you to let the world know how satisified you are with us.

We are here to help, and you can call us or email us on the numbers and addresses below.

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Australia:

New Zealand: 

1800 000 106

0800 405 405

 
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General Enquiries:  

Support:

 

enquiries@iam-javelin.com

click here or

support@iam-javelin.com

 

All our Fusion products come with a guarantee of 2 hours of support each month, provided during business hours in the New Zealand and Australian (eastern) time zones.  This is the type of support that helps you through any issues you may have come across that you just simply need technical assistance with.

If you need complete peace-of-mind technical response with guaranteed service levels, including extended hours, weekends and public holidays, we can tailor a support package to suit your specific requirements.

Patches and Downloads

The latest patches and new version downloads are available from our Downloads page